Our purchase terms and conditions apply to the sales contract that you as a consumer, by placing an order on www.dailysports.com, conclude with Daily Sports, corporate ID number 556217-7955. We comply with the Swedish Consumer Sales Act (SFS 1990:932), the Distance and Off-Premises Contracts Act (SFS 2005:59) and the Personal Data Act (SFS 1998:204) with regard to all purchases on www.dailysports.com/. For more information regarding the different areas, see below.

— 1.1 COMPANY INFORMATION

Organisation number: 556217-7955
Customer service e-mail: customerservice@support.dailysports.se
Customer service phone number: +46 (0)8 120 105 20
Customer service opening hours: Monday to Friday 09.00 am – 04.00 pm CET
Visiting address head office: Tulegatan 47, 113 53, Stockholm, Sweden
Adress for returns and warehouse: Korallen AB, Ålandsgatan 10, 504 41, Borås, Sweden

— 1.2 PLACING ORDERS

An order can only be placed on www.dailysports.com and not by e-mail or telephone. You can place your order in Swedish or English. You place an order by adding a product to the cart. You then complete your purchase at the checkout by clicking the “Buy now” button. You can check and change your order at the checkout, where all cost details will be specified. By completing an order, you agree to our purchase terms and conditions and enter into a sales contract with us. Once we have received your order, an order confirmation will be sent to your e-mail address. This contains information about your order and the purchase terms and conditions. Always check your confirmation.

If you wish to change an order after it has been placed, contact our customer service department with your question. Unfortunately, it will not be possible to change your order if it is already packed. Once an order has been delivered, it is unfortunately not possible to change it. If an item is out of stock at www.dailysports.com, it cannot be ordered online but you can navigate to the section “Find our stores” to see if the item is available with our retailers.

Daily Sports reserves all rights in the event that a product is sold out, which may result in partial deliveries. We reserve all rights in the event that products sell out and during stock issues. Sometimes one of the items you ordered will not be in stock and will be on backorder. This is because the product is not in stock or the delivery has been delayed, you will then be informed via e-mail within 1-3 working days. Contact us if you have any questions about delivery times etc.

— 1.3 OFFERS

Products that are on sale or included in an offer are available as long as stock lasts unless the end date indicates otherwise. When placing an order during campaigns “get a gift with your next order” it only applies once per customer, unless announced otherwise in in the campaign.

Read more about shipping and delivery here.

These general terms and conditions apply to all contracts you enter on www.dailysports.com. By placing an order on Daily Sports, you accept these general terms and conditions. The contract is drawn up at the same time as your order is accepted. By law, you must be over 18 years of age tto place an order with us.

— 3.1 PRICES

Prices on www.dailysports.com are given in EUR, SEK, GBP or NOK depending on which country you want your order delivered to. All prices include VAT.

— 3.2 KLARNA CHECKOUT

In conjunction with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options where the payment is made directly to Klarna:

• KLARNA INVOICE – PAY IN 14 DAYS

An invoice will be sent to your e-mail address shortly after ordering and must be paid within 14 days of the invoice date. There will be no invoice fee. When you make a purchase, we reserve the right to carry out a credit check through Klarna AB.

Read more about Klarna Invoice here.

• KLARNA – PAY DIRECT

Automatic withdrawal from your bank account: based on direct debit. Your account will be debited around two banking days after the purchase has been made or the item has been sent. The terms and conditions for using direct debit can be found here.

• KLARNA – PARTIAL PAYMENT

When you choose partial payment as the payment option at the checkout, you will immediately be notified if your application has been granted and we can process your purchase immediately. If your application is not granted, you can go back and choose an alternative payment method. You may have one or more pending partial payment purchases, in which case Klarna AB will combine them on an account invoice every month. Of course, you can pay the entire outstanding balance at any time during the partial payment period. The following options are available for partial payment:

• 3 months with 0% annual interest (arrangement fee SEK 95)
• 6 months with 0% annual interest (arrangement fee SEK 295)
• 12 months with 0% annual interest (arrangement fee SEK 395)
• 24 months, Klarna Account 19.9% annual interest (pay 1/24 of the total amount of at least SEK 50 every month)
• 36 months with 9.95% annual interest (arrangement fee SEK 395)

An administration fee of SEK 29 will be added to all options.

Read more about Klarna Account here.

3D SECURE

Daily Sports uses 3D Secure, which is a security solution for online card purchases. This is to increase the security of payments and protect you as a consumer. In addition to card details, you as a customer need to enter a password to complete the payment.

CARD PAYMENT – SIMPLE AND SECURE

We offer our customers the option to pay directly online with card payment. No card fee will be charged. We reserve the right to refuse the purchase if the card is not valid or sufficient funds are not available to cover the purchase sum. After you have chosen to pay for your purchase by card payment at the checkout, you will be transferred to a payment window that will guide you through the purchase process. We accept card payments by Visa and Mastercard.

In order for you to feel secure when shopping on Daily Sports’ webshop, we cooperate with Klarna for the redemption of bank/credit card payments, and direct payments via online banking. Klarna guarantees fast, secure payment and fulfills the requirements for PCI-DSS. Security is one of the most important cornerstones of Klarna’s solutions. All information related to your payment is encrypted with SSL (Secure Sockets Layer) during transfer to Klarna and your card details are not recorded or stored by Daily Sports.

Read more about Klarna here.

Read about our Return & Exchange policy here.

Daily Sports is responsible for ensuring that the personal data provided in connection with purchases is processed in accordance with the Swedish Personal Data Act. By agreeing to Daily Sports’ purchase terms, you consent to some of your data being saved. We only save the data needed to be able to process your order and complete the purchase, facilitate future purchases, and enable your order status to be updated. As a customer, you can access the saved data at any time, change it or request its erasure.

Read more in the Privacy Policy

Cookies are small text files that can be used by websites to make a user’s experience more efficient. Cookie files are completely anonymous and contain no personal information. There are two types of cookies: permanent and temporary. Permanent cookies are stored as a file for a certain period of time until you, or the server that sent them, delete them. Temporary cookies, known as session cookies, are temporarily stored and disappear once you close your browser.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

Read more about our cookie policy here.

WHAT DOES CERTIFICATION MEAN?

Trygg e-handel (Secure e-commerce) is a certification for companies involved in e-commerce, i.e. any company that sells products and services via an online store (distance selling). E-commerce is based on precisely the same principles as traditional mail order, the difference being that the goods are presented on a website and that the sales contract is concluded directly on the website.

In order to protect your personal data and other sensitive data, it is important that you know to whom you are providing the data. You may also want to feel confident that the company will deliver the goods within the agreed time and that you will be able to get help after the purchase if something turns out to be wrong.

— 7.1 SECURITY

The purpose of “Trygg e-handel” as a certification system is to guide you as a consumer to choose the right e-commerce outlets when shopping so that you can feel safe and secure even after you click “complete purchase”.

The objective of “Trygg e-handel” is to help consumers feel as safe and secure shopping online as they do in a physical store.

When you buy from a company that has the “Trygg e-handel” certification, it means that the company has committed to complying with a number of requirements through an agreement. Only well-established and reputable companies have the right to carry the “Trygg e-handel” certification.

The requirements of “Trygg e-handel” are designed to ensure that consumers like you are familiar with and take advantage of their rights when shopping online. Among other things, it requires the company to be clear about its identity, have secure procedures for processing personal data, use secure payment solutions, and have sound finances.

— 7.2 CONFIDENCE

Svensk Distanshandel (Swedish Distance Sellers) verifies that the requirements are met by the certified companies through credit checks, test purchases and investigations where there is any suspicion of deficiencies. To give you extra confidence, “Trygg e-handel” receives complaints from consumers like you when a problem is suspected.

If you complain about a company that has the “Trygg e-handel” certification and it turns out that the company acted improperly/in violation of the requirements, the company gets a “mark” in our register. In the event of serious deficiencies, the company’s certification may be revoked with immediate effect. All this together means that you as a consumer can feel confident that only reputable companies carry the “Trygg e-handel” symbol.

— 7.3 THE “TRYGG E-HANDEL” SYMBOL

To verify that the symbol is genuine, click or hover over the “Trygg e-handel” symbol on the company’s website. Each company has a unique certificate at the tryggehandel.se domain. Daily Sports’ certificate can be found here.

— 7.4 WHERE CAN I FIND CERTIFIED COMPANIES?

You can find all the certified companies here. Companies are divided into categories based on what they sell to make it easier for you to find companies that sell the goods and services you are interested in.

Daily Sports reserves all rights in the event that products sell out and for products being discontinued from the range. We cannot guarantee that all images accurately reflect the true appearance of the products. We also reserve the right to any typographical errors on the website. As a consumer, you are however always entitled to complain about a product, if it is faulty.

In the event of a dispute, Daily Sports will comply with the laws and guidelines of the EU and Sweden. See the European Commission’s website for dispute resolution and more information, and to register a dispute, here. We comply with the recommendations of Sweden’s National Board for Consumer Disputes, see National Board for Consumer Disputes. Post address to ARN;

ARN, Box 174, 101 23 Stockholm

Daily Sports is exempt from sanctions for failure to fulfil certain obligations under this agreement if the failure is due to an extenuating circumstance as set out below and the circumstance prevents, complicates or delays fulfilment. An extenuating circumstance shall include, among other things, official action or failure to act, new or amended legislation, labour market conflict, blockade, fire, flood, sabotage, major accident or other type of natural disaster. Force majeure includes government decisions that adversely affect the market and products, e.g. restrictions on indication, warning texts, sales bans, etc., abnormal decline in the market and the company having been exposed to criminal activity that affects the business.