Terms of service
Our purchase terms and conditions apply to the sales contract that you as a consumer, by placing an order on www.dailysports.com, conclude with Daily Sports, corporate ID number 556217-7955. We comply with the Swedish Consumer Sales Act (SFS 1990:932), the Distance and Off-Premises Contracts Act (SFS 2005:59) and the Personal Data Act (SFS 1998:204) with regard to all purchases on www.dailysports.com/. For more information regarding the different areas, see below.
— 1.1 COMPANY INFORMATION
Organisation number: 556217-7955
Customer service e-mail: customerservice@support.dailysports.se
Customer service opening hours: Monday to Friday 09.00 am – 04.00 pm CET
Visiting address head office: Erik Dahlbergsgatan 46, 115 57 Stockholm
Adress for returns and warehouse: Korallen AB, Ålandsgatan 10, 504 41, Borås, Sweden
— 1.2 PLACING ORDERS
An order can only be placed on www.dailysports.com and not by e-mail or telephone. You can place your order in Swedish or English. You place an order by adding a product to the cart. You then complete your purchase at the checkout by clicking the “Buy now” button. You can check and change your order at the checkout, where all cost details will be specified. By completing an order, you agree to our purchase terms and conditions and enter into a sales contract with us. Once we have received your order, an order confirmation will be sent to your e-mail address. This contains information about your order and the purchase terms and conditions. Always check your confirmation.
If you wish to change an order after it has been placed, contact our customer service department with your question. Unfortunately, it will not be possible to change your order if it is already packed. Once an order has been delivered, it is unfortunately not possible to change it. If an item is out of stock at www.dailysports.com, it cannot be ordered online but you can navigate to the section “Find our stores” to see if the item is available with our retailers.
Daily Sports reserves all rights in the event that a product is sold out, which may result in partial deliveries. We reserve all rights in the event that products sell out and during stock issues. Sometimes one of the items you ordered will not be in stock and will be on backorder. This is because the product is not in stock or the delivery has been delayed, you will then be informed via e-mail within 1-3 working days. Contact us if you have any questions about delivery times etc.
— 1.3 OFFERS
Products that are on sale or included in an offer are available as long as stock lasts unless the end date indicates otherwise. When placing an order during campaigns “get a gift with your next order” it only applies once per customer, unless announced otherwise in in the campaign.
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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
WHAT DOES CERTIFICATION MEAN?
Trygg e-handel (Secure e-commerce) is a certification for companies involved in e-commerce, i.e. any company that sells products and services via an online store (distance selling). E-commerce is based on precisely the same principles as traditional mail order, the difference being that the goods are presented on a website and that the sales contract is concluded directly on the website.
In order to protect your personal data and other sensitive data, it is important that you know to whom you are providing the data. You may also want to feel confident that the company will deliver the goods within the agreed time and that you will be able to get help after the purchase if something turns out to be wrong.
— 3.1 SECURITY
The purpose of “Trygg e-handel” as a certification system is to guide you as a consumer to choose the right e-commerce outlets when shopping so that you can feel safe and secure even after you click “complete purchase”.
The objective of “Trygg e-handel” is to help consumers feel as safe and secure shopping online as they do in a physical store.
When you buy from a company that has the “Trygg e-handel” certification, it means that the company has committed to complying with a number of requirements through an agreement. Only well-established and reputable companies have the right to carry the “Trygg e-handel” certification.
The requirements of “Trygg e-handel” are designed to ensure that consumers like you are familiar with and take advantage of their rights when shopping online. Among other things, it requires the company to be clear about its identity, have secure procedures for processing personal data, use secure payment solutions, and have sound finances.
— 3.2 CONFIDENCE
Svensk Distanshandel (Swedish Distance Sellers) verifies that the requirements are met by the certified companies through credit checks, test purchases and investigations where there is any suspicion of deficiencies. To give you extra confidence, “Trygg e-handel” receives complaints from consumers like you when a problem is suspected.
If you complain about a company that has the “Trygg e-handel” certification and it turns out that the company acted improperly/in violation of the requirements, the company gets a “mark” in our register. In the event of serious deficiencies, the company’s certification may be revoked with immediate effect. All this together means that you as a consumer can feel confident that only reputable companies carry the “Trygg e-handel” symbol.
— 3.3 THE “TRYGG E-HANDEL” SYMBOL
To verify that the symbol is genuine, click or hover over the “Trygg e-handel” symbol on the company’s website. Each company has a unique certificate at the tryggehandel.se domain. Daily Sports’ certificate can be found here.
— 3.4 WHERE CAN I FIND CERTIFIED COMPANIES?
You can find all the certified companies here. Companies are divided into categories based on what they sell to make it easier for you to find companies that sell the goods and services you are interested in.
In the event of a dispute, Daily Sports will comply with the laws and guidelines of the EU and Sweden. See the European Commission’s website for dispute resolution and more information, and to register a dispute, here. We comply with the recommendations of Sweden’s National Board for Consumer Disputes, see National Board for Consumer Disputes. Post address to ARN;
ARN, Box 174, 101 23 Stockholm
Daily Sports is exempt from sanctions for failure to fulfil certain obligations under this agreement if the failure is due to an extenuating circumstance as set out below and the circumstance prevents, complicates or delays fulfilment. An extenuating circumstance shall include, among other things, official action or failure to act, new or amended legislation, labour market conflict, blockade, fire, flood, sabotage, major accident or other type of natural disaster. Force majeure includes government decisions that adversely affect the market and products, e.g. restrictions on indication, warning texts, sales bans, etc., abnormal decline in the market and the company having been exposed to criminal activity that affects the business.