If you want to cancel or update your order, please contact customer service as soon as possible. Send an email to customer service (customerservice@support.dailysports.se) and include 'Cancel/Change' in the subject line. Also, provide your order number and describe how we can assist you. Please Note! We can only cancel or modify an order if it has not progressed too far in the packing process or has already been shipped.

We accept payments via Shopify Payments: credit card, direct payment, invoice, or installment options.

If your discount code doesn't work, please contact our customer service (customerservice@support.dailysports.se), and we will help you.

Not at this time.

Yes, your order confirmation serves as your receipt and includes VAT details. If you need a separate invoice for business purposes, please contact customer service at customerservice@support.dailysports.se with your order number.

Yes. Daily Sports uses 3D Secure, which is a security solution for online card purchases, and all payments are processed through Shopify's secure payment platform. Your card details are never stored on our servers.

Yes, you'll receive an order confirmation by email immediately after placing your order. If you haven't received it within 10 minutes, please check your spam or junk folder first. If you still can't find it, contact us at customerservice@support.dailysports.se with your name and approximate order time, and we'll resend it.

Unfortunately, we are unable to add items to an existing order once it has been placed. If you'd like to purchase additional items, please place a new order. If both orders have not yet been shipped, contact our customer service at customerservice@support.dailysports.se and we will do our best to [combine shipments / refund duplicate shipping costs — please confirm policy].

If your order has not yet been shipped, please contact customer service immediately at customerservice@support.dailysports.se with your order number and the new delivery address. Once the order has left our warehouse, we are unable to change the delivery address, but you may be able to redirect the package directly through Budbee, PostNord, or DHL depending on the carrier.

For deliveries within the EU, no additional customs duties apply. For Norway, your order may be subject to local VAT and customs duties upon import.

If your tracking shows no movement for 5 days or your package is marked as delivered but you haven't received it, please contact customer service at customerservice@support.dailysports.se with your order number, and we'll investigate with the shipping carrier.

For Budbee deliveries, you can reschedule directly in the Budbee app. For PostNord deliveries, your order is sent to your selected pickup point, where it will be held for a couple of days before being returned to us. For DHL Express deliveries, the driver will typically attempt redelivery or leave a notice with instructions on how to collect your package.

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking link. For Budbee deliveries within Sweden, you can also track your order in real time via the Budbee app. For international orders, you can track your shipment directly on the DHL Express website using the tracking number provided.

Shipping costs vary depending on your destination: Sweden: 49-99 SEK. Norway: 100 NOK. Rest of EU: €9. Free shipping promotions may apply during specific periods.

We deliver to Sweden, the Netherlands, Germany, France, Belgium, Spain, Austria, Luxembourg, Greece, Italy, Poland, Lithuania, Estonia, Latvia, Finland, Norway, Croatia, and the Czech Republic. For other countries, please check for your local distributor.

Our delivery time is normally 1–3 business days. The delivery time is calculated from the day after you place your order, provided the product is in stock. Once your order has left our warehouse, the responsibility for delivery is transferred to the shipping company, which will deliver your order within the specified time. We offer two delivery options within Sweden: PostNord and Budbee. PostNord automatically ships your order to your chosen pickup point, while Budbee delivers it to your home. You can choose when and how you want your order to be delivered. With the Budbee app, you can also easily track your order in real time. If you place an order outside of Sweden, we will ship it with DHL Express within 2–3 business days.

When your return has reached our warehouse and the item has been registered as an approved return, we will refund you the amount. The process from when you send the item back until we issue the refund will take place within 10 days, excluding weekends and public holidays.

We make returns simple: 1) We include a return label with your original order. 2) Pack the item(s) you wish to return in their original packaging, with tags attached. 3) Attach the return label to the package. 4) Drop it off at your nearest designated carrier point. 5) You have 20 days from receiving your order to send the return. The return cost is deducted from your refund: Sweden 49 SEK + shipping; Norway 100 NOK + shipping; Rest of EU 9 EUR + shipping.

Currently, we do not offer direct exchanges. To get a different size or color, please return the original item for a refund and place a new order for the desired item. This ensures you receive the new item as quickly as possible while stock is available.

For hygiene and safety reasons, the following items cannot be returned: Items that have been worn, washed, or damaged after delivery; Items without original tags attached; Final sale items marked as non-returnable.

Items should be returned in their original condition with all tags attached. Original packaging is preferred but not strictly required, as long as the product is well-protected for return shipping.

We're sorry for any inconvenience. Please contact our customer service at customerservice@support.dailysports.se as soon as possible, including your order number, a description of the issue, and photos of the item. We'll arrange a free return and send the correct item or issue a full refund.

Yes - sale and discounted items follow the same 20-day return policy as full-price items, unless specifically marked as final sale.

Gift returns are possible within the same 20-day window from delivery. The refund will be issued to the original payment method used at purchase.

Some popular styles, particularly from our Core collection, are restocked regularly. Seasonal items and limited collections may not be restocked once sold out.

This feature is not currently available.

Our resellers carry a curated selection of our collection, which may differ from what's available on dailysports.com. For our full range, we recommend shopping directly on our website.

Our Core collection features timeless, season-less styles that are restocked regularly — wardrobe essentials you can rely on year-round. Our Archive features past-season styles available at reduced prices while stocks last.

If your product is defective when unpacking it, please contact our customer service (customerservice@support.dailysports.se) and we will assist you as soon as possible.

If you have purchased a product from a reseller, please contact them, and they will send a claim form to us. Please Note! We do not accept claims for products not purchased at dailysports.com.

As an EU-based retailer, all our products are covered by the statutory 2-year warranty under EU consumer law for manufacturing defects. This covers faults present at the time of purchase, but not normal wear and tear or damage caused by misuse or improper care.

Claims for manufacturing defects can be filed within 2 years of purchase, in accordance with EU consumer law. For the fastest resolution, we recommend reporting defects as soon as you notice them. Contact customer service at customerservice@support.dailysports.se with your order number, photos of the defect, and a brief description.

To process your claim as quickly as possible, please include: your order number; a clear description of the issue; photos showing the defect; the product name and size. Send this to customerservice@support.dailysports.se with 'Claim' in the subject line.

Daily Sports is primarily sold through authorized resellers and online at dailysports.com. We do not currently operate our own retail stores.

This option is not currently available — all online orders are shipped directly to your chosen address or pickup point.

Prices on dailysports.com reflect our recommended retail prices. Resellers set their own prices, which may differ, and may run their own promotions independent of our online store.

Would you like to subscribe to our newsletter? Sign up at the bottom of any page or when you place an order.

No, you can check out as a guest. However, creating an account allows you to track your orders, save your details for faster checkout, and view your order history.

On the login page, click 'Forgot password?' and enter the email address associated with your account. You'll receive an email with instructions to reset your password. If you don't see it, please check your spam folder.

You can unsubscribe at any time by clicking the 'Unsubscribe' link at the bottom of any newsletter email.

Log in to your account and go to 'Log in / My Account' symbol in the header to update your personal information, shipping addresses, and communication preferences.

Log in to your account and navigate to 'My Orders' to view your full order history, including current order status and tracking information.

Sustainability is important to us. As part of our sustainability efforts, we work with four of the 17 Sustainable Development Goals included in the UN's Agenda 2030. You can read more about our sustainability work on the Sustainability page on our website.

Most of our products are manufactured in Asia, with partners selected for their commitment to quality and ethical working conditions. We do not own any factories ourselves but work with subcontractors that meet third-party certifications. We continuously work to improve conditions for everyone in our operations.

Our definition of a sustainable garment is one that consists of at least 50% recycled or organic material or is made of a material certified by a trusted third party. These are areas we continuously strive to expand.

We take your privacy seriously and process your data in accordance with the GDPR. For full details on how we collect, use, and protect your information, please read our Privacy Policy on the website.

Under GDPR, you have the right to request access to, correction of, or deletion of your personal data. To make a request, please email customerservice@support.dailysports.se with 'GDPR request' in the subject line. We will process your request within 30 days, per GDPR.

Our customer service team is available. Emails received outside these hours will be answered on the next business day. You can reach us at customerservice@support.dailysports.se.

Our customer service team can assist you in English or Swedish.

We aim to respond to all customer service emails within 1–2 business days. During peak periods (e.g. sales, holidays), response times may be slightly longer.